Interlocking Illusion Earrings

Our Shipping Policy is extremely simple and we have endeavoured to make it even more transparent. We deliver our Pearl Jewellery all across the world. We have partnered with India Post and other renowned couriers to find the best and fastest way of delivering the product to you. Once your jewellery is ready for shipment, we hand over the packed shipment to either Blue Dart or India Post. They deliver to the remotest and tiniest corners of the world so, we are very sure, your Pearl Jewellery will somehow find you.

How long would it take for the shipment to be delivered?

It usually takes about 5-7 days for the shipment to reach you in India. Please keep in mind that all logistics companies and the postal service deliver during working hours and during weekdays, so we would advise you to make someone available to receive the shipment during such hours/day at the Shipping Address mentioned in your Order.

What is the shipping charge?

Your shipping cost is calculated on the weight and size of each package including the product, the packing material etc. The shipping cost also factors in the country of shipment. Once you choose a product and add it to ‘My Cart’ and proceed to Checkout, you will be able to see the exact cost of shipping.

Does the shipping charge change if I order more than 1 item?

It does not matter how many Jewellery items you ordered. The shipping cost is calculated only on the factors mentioned above i.e. size, weight and destination.

If I want to change the jewellery, who pays for the return shipment?

In the event, you are returning a Jewellery because you do not like it anymore or if you would like to exchange it, then the cost shall be borne entirely by you. Please note however that any returns are subject to the product being in an absolute new condition and in the manner, it was sent with the original packing and tags of the Jewellery being displaced.

Is there a transit risk?

Once we hand over your parcel to Blue Dart or India Post, we take no responsibility for the same. We are more than confident that a global leader such as Blue Dart will surely be able to deliver your parcel. And yes, to date, they have never failed us.

We are happy to offer a 14-day return policy for unused and unworn items that still have the tag attached. We do not offer refunds/credit notes on Personalized items, Sale Items, and Free Gifts unless there is a product defect.

To process a return/exchange, please follow these simple steps:

• Keep all items (INCLUDING the invoice) in a package and address it to the following: Chandrani Pearls Pvt. Ltd., 2016 Rajdanga Main Road, Block GA88, Kolkata 700107, West Bengal
• Please be sure that all items that are to be returned or exchanged must be unworn and in their original condition with all original tags and packaging intact. Any items that were damaged during transit must also bear the tag for us to process the return. Items that are damaged or altered once the tags are removed, may not be accepted and will be sent back to the customer.
• Email us at info@chandranipearls.net with images of the products with packaging and tags to schedule a return pick up.

Please note the following important processes, once you have initiated a return pick-up:

• Subsequent to us approving the return pick up based on the images you have shared, your package will be picked up by our courier partner within 7-10 business days (Not including Sunday). In certain cases, a pickup fee may apply.
• A pickup will be done once (which includes 3 attempts by the delivery partner). Incase the pickup is cancelled by the customer, additional charge will be levied for initiating pickup again
• COD Orders: Once the item is received by us, we will refund the amount of that item as STORE CREDIT in your account. The coupon code and store credit will be valid for 1 year from the date of its issuance and can be used to shop for any item on the website. PLEASE NOTE: that while Store Credit can be used partially, your coupon code must be used all at once.
• Prepaid Orders: Once the item is received by us, we will either refund the amount of that item via the initial payment mode (Credit Card, Debit Card, or Bank account) within 3-5 business days or offer store credit into your account, as per the customer’s choice.
• Please allow at least 12-15 business days for the entire return process to be completed.
• In case of return of any product that is in proper condition, the customer will have to pay an amount of Rs. 200.

EXCHANGES

You can exchange an item purchased on www.boldnitalic.com with the same item or another item, however, all exchanges are subject to stock availability.

CANCELLATIONS

We only accept cancellations within 12 hours from the time that the order is placed. To cancel an order, please contact us by sending an email at info@chandranipearls.net with your order number within 12 hours.

If you have any further questions or need assistance regarding our return and exchange policy, please contact our customer support team. We are here to help you.